privacy policy

1. Introduction

Meadow and Birch Marketing LLC (“Meadow and Birch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit meadowandbirch.co or purchase the UGC Toolkit (the “Product”), how we use it, and the choices you have. We sell a digital product only — we never ship anything to you, and this policy is written with that in mind.

2. Information we collect

We collect information in a few ways:

• Information you give us directly: your name, email address, and billing address when you check out, and any information you send us by email (for example, if you contact us for support).
• Payment information: when you pay, your card details are entered directly into our payment processor’s secure fields and sent straight to them. We do not receive or store your full card number, expiry date, or CVC.
• Information collected automatically: basic technical information like your IP address, browser type, and pages visited, collected through standard website and analytics logs.

3. How we use your information

We use the information we collect to:

• process your order and deliver your login for the Product;
• send you order confirmations, receipts, and important account or purchase-related emails;
• respond to support requests and questions;
• improve the Site and the Product;
• meet legal and accounting obligations, such as recordkeeping for tax purposes.

We do not sell your personal information.

4. Cookies

The Site uses cookies and similar technologies for core functionality (like keeping items in your cart and keeping you logged in during checkout) and for basic analytics, so we can understand how the Site is used and improve it. You can control cookies through your browser settings, though some parts of the Site — like checkout — may not work properly if cookies are disabled.

5. Third-party services

We use trusted third-party services to run our business, including:

• WooCommerce / WordPress — our store and website platform;
• A payment processor (such as Stripe) — to securely process your payment. Your payment details are governed by that provider’s own privacy policy;
• Email delivery services — to send order confirmations and your Product login.

These providers only receive the information they need to perform their function and are not permitted to use it for their own marketing purposes.

6. Data retention

We keep order and account information for as long as needed to fulfill the purpose it was collected for, including ongoing customer support, accounting, and legal recordkeeping requirements. If you’d like us to delete personal information we hold about you that we’re not otherwise required to keep, contact us and we’ll do so.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, email us at meadowandbirchco@gmail.com and we’ll respond as required by applicable law.

8. Children’s privacy

The Site and Product are intended for adults running or starting a creator business. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time, for example as our tools or legal obligations change. If we make material changes, we’ll update the “last updated” date at the top of this page.

10. Contact

Questions about this Privacy Policy or how your information is handled? Email us at meadowandbirchco@gmail.com.